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The telephone systems that Ecaboodle can provide are all designed to deliver integrated voice and data communications to medium and large sized businesses and organisations. Communication now means much more than making and taking calls. It is now possible to access and share voice, fax, video and data through your telephone system. Flexibility is a key feature of all our systems, offering you the benefit to a tailor made solution to the individual needs of your business. With features such as ISDN, VoIP, cordless technology Computer Telephony Integrated (CTI), Call rate functionality, Integral voicemail, our systems bring efficiency and simplicity to all your company's communication needs.
Our engineers are all fully trained on all of the Samsung, Panasonic, Intertel and Avaya telephone systems and we act on a service level agreement of one hour to dial in, 4 hours for class A fault (loss of lines) and 16 hours for class B (Faulty Handset).
Remote Maintenance Using optional remote access. Systems may be remotely programmed, upgraded and diagnosed via modem or lan to ensure that your system is in optimum condition at all times. without the need of engineer to visit your offices.
Every new maintenance contract includes one complimentary Engineers visit to service your system.
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